How to Fix Whirlpool & Maytag Washer F5E2 Error Codes

What Does the F5E2 Error Code Mean?

On Whirlpool, Maytag, Amana, and Kenmore top-load washers, the F5E2 error code indicates a Lid Lock Switch Failure.

When you start a wash or spin cycle, the main control board sends a voltage signal to lock the washer lid for safety. If the control board attempts to lock the lid but does not receive a confirmation signal back from the lock’s internal microswitch, the machine aborts the cycle and displays F5E2.

⚠️ SAFETY FIRST: Always unplug the appliance you're working on from the wall outlet, turn off the breaker, or both, to completely disable power before opening the top console or touching electrical wiring.

Common Symptoms of the F5E2 Code

  • The “Lid Lock” light flashes red or green continuously.
  • You hear a rapid clicking sound near the top bezel as the lock attempts to engage 3 times before stopping.
  • The washer fills with water, but refuses to agitate or enter the spin cycle.
  • The lid remains locked after a cycle finishes, trapping clothes inside.

Primary Causes of the F5E2 Code

Lid Lock Assy W10810403

Failed Lid Lock Assembly (90% of cases): Moisture, lint, or mechanical wear burns out the lock solenoid or internal microswitch contacts.

Damaged Lid Strike / Latch Bezel: A cracked plastic striker on the underside of the lid prevents the lock pin from sliding fully into position. For some lid locks, a removeable strike is not offered because it is integrated into the underside of the lid. Note that in the rare instance the strike is damaged and preventing the lid from locking, a new lid is the only choice.

Loose Wiring Harness: The wire harness running from the top console down to the lock assembly has come loose or suffered corrosion.

Step-by-Step Diagnostic Routine

Before purchasing a new lock, run through this quick visual and electrical diagnostic test.

⚠️ SAFETY FIRST: Always unplug the washer from the wall outlet before opening the top console or touching electrical wiring.

Testing the Lid Lock with a Multimeter

  1. Unplug the washer from the outlet.
  2. Tape the washer lid shut, remove the two rear console screws, and slide the main top forward to access the lock assembly.
  3. Disconnect the wire harness plug from the lid lock unit.
  4. Set your multimeter to Ohms (Ω).
  5. Touch your meter probes across the solenoid coil terminals on the lock housing.
  • Normal Reading: 85Ω to 140Ω.
  • Faulty Reading: If your meter displays OL (Open Loop) or zero resistance, the locking solenoid coil is burnt out and the unit must be replaced.

How to Fix the F5E2 Code

If your multimeter test reads OL or the physical locking mechanism clicks without engaging, replacing the lid lock assembly fixes the issue permanently.

Required OEM Replacement Part:

Lid Lock Assy W10810403

Primary OEM Part: Lid Lock Assembly W10810403 (Directly replaces WPW10810403, W10787880, W10682535, and W11307244).

Step-by-Step Replacement Instructions

  1. Unplug the washer from power.
  2. Remove the console mounting screws and lift/slide the top panel forward.
  3. Locate the lock switch mounted to the underside of the top frame.
  4. Remove the two mounting screws securing the lock bezel to the top panel.
  5. Unclip the wiring harness from the frame routing clips.
  6. Install the new OEM lock assembly, securing it with the original mounting screws.
  7. Route the wiring harness neatly through the retention clips to prevent wire pinching when the lid drops.
  8. Reassemble the cabinet and plug the machine back into power.

Calibration & Diagnostic Modes by Machine Type

After replacing the shift actuator, you must clear the error code and recalibrate the machine. Because Whirlpool and Maytag build washers across different design platforms, locate your control panel style below to run the correct sequence:

Category 1: Rotary Knob Top Loaders (VMW Platform)

Examples: Whirlpool WTW5000DW, Maytag MVWC565FW, Amana NTW4516FW

  1. Clear Memory: Turn the selector dial counterclockwise 1 full turn.
  2. Enter Diagnostics: Turn the dial Right 3 clicks, Left 1 click, then Right 1 click (within 6 seconds).
  3. Run Calibration: With the tub empty, turn the dial until only the Rinse light is lit, then press Start. The washer will perform an automated 3-minute self-calibration.

Category 2: Push-Button / Digital Touch Top Loaders (Cabrio, Bravos, Smart Series)

Examples: Whirlpool WTW8500DC, Maytag MVWB835DW, MVW6230HC

  1. With the machine in standby (plugged in, display off), choose any 3 keys (except Power/Cancel).
  2. Press them in sequence: 1 – 2 – 3, 1 – 2 – 3, 1 – 2 – 3 (within 8 seconds).
  3. All console lights will illuminate to confirm entry into Service Mode.
  4. Press Power / Cancel once to clear historical error codes, or press Start while code 88 or C0 is displayed to initiate the auto-test cycle (varies by model).

Category 3: Front-Load Washers (Duet, Epic, Modern Front Loaders)

Examples: Whirlpool WFW92HEFC, Maytag MHW5630HW

  1. Standby mode (powered off, plugged in).
  2. Select any key (except Power) and hold for 3 seconds, release for 3 seconds, repeat 3 times.
  3. Alternatively, press a 3-key sequence (1-2-3, 1-2-3, 1-2-3).
  4. The display will show saved diagnostic codes. Press the Power button to exit and clear the saved memory.

Dealing with an F5E2 error code and locked lid when you just need to get through laundry day is endlessly annoying, but tackling this yourself easily saved you a $200+ repair bill. Once you swap in that new lid lock assembly or fix the wiring connection and calibrate the control, your washer will start washing and spinning right on schedule. Thanks for stopping by!