APPLIANCE FAULT CODE
Know the code.
Find the cause.
Understand your appliance’s error code, work through the possible causes, and test before you replace a part.
Browse washer guidesTHE DIAGNOSTIC LIBRARY
Start with your appliance.
Washer guides are our starting point. More appliance categories are on the way.
Washers
Error codes, drain problems, no-spin conditions, lid locks, and drive-system faults.
Browse washer guidesDryers
Heating, airflow, and motor faults.
Refrigerators
Cooling, defrost, and temperature faults.
Dishwashers
Fill, drain, wash, and heating faults.
Ranges & Ovens
Heating, ignition, and sensor faults.
Ice Machines
Water, cooling, and ice-production faults.
THE AFC METHOD
Don’t guess. Diagnose.
A practical sequence for turning a symptom into an evidence-based repair.
Listen
Describe what happened. Note unusual sounds, when the cycle stopped, and what changed before the fault.
Observe
Record the exact code and model number. Look for visible symptoms and compare them with the model’s service information.
Test
Follow the model-specific diagnostic procedure. Use the specified checks and readings to narrow down the cause.
Confirm
Check that the evidence supports the diagnosis. After repair, follow the prescribed verification cycle and check the original symptom.
Know your limits. Disconnect power before opening an appliance. Leave energized electrical testing, gas work, and sealed-system work to a qualified professional.
FROM THE PUBLISHED LIBRARY
Put your next step in focus.
Start with a washer guide, then verify that its procedures apply to your exact model.
WASHER DIAGNOSTICS
Whirlpool Washer Won’t Fill With Water? What to Check First
If your Whirlpool washer won’t fill, fills very slowly, or appears to sit at the beginning of a cycle, first establish whether water is absent,…
Read the guideWASHER DIAGNOSTICS
Whirlpool Washer Won’t Spin? What to Check First
A Whirlpool washer that won’t spin does not automatically need a motor. Before considering parts, separate three situations: the washer is deliberately using a slow…
Read the guideWASHER DIAGNOSTICS
Whirlpool Washer Won’t Drain? Check These Before Buying a Pump
If your Whirlpool washer won’t drain, start by identifying what is actually left behind: standing water in the tub, unusually wet clothing, or both. Those…
Read the guide